SHIPPING & RETURNS
All orders over $150 within the US will automatically receive FREE SHIPPING!
- We offer Standard Ground Shipping at a flat rate of $8
- We do offer expedited shipping options. 2nd Day and Next Day Air for $19.00 and $40.00.
- International Ground Shipping is available for $30
- Orders over $100 will require a signature confirmation upon delivery.
- All orders ship Monday-Friday (excluding federal holidays within United States). Please allow for 1-2 business days for orders to be fulfilled, including expedited orders. Typically, all orders ship same day, but we can not always guarantee.
If you are not completely satisfied with your purchase, you may return it back to LA Made within 21 days of your purchase for a full return.
There are two options for return/exchange:
- You can use the returns portal HERE to request a return or exchange. We will provide the return shipping label if requested. A $9 restocking fee will be deducted from your final refund.
- You can use the returns portal HERE to request a return or exchange. You can use your own shipping label to send back the label. No fee will be deducted if personal label is used.
For orders shipped outside the United States, the billing and shipping address must be the same. Shipping will be provided via UPS or Global Express Mail through the United States Postal Service. Please use a valid street address, as we cannot ship to PO or APO boxes. International orders are not guaranteed to ship the next business day because additional verification is often necessary. Please allow up to 20 business days for delivery. Any delays at customs once the parcel has reached the destination country are not under our control. Please note, order modifications cannot be made after the order has been placed.
International shipping fees range from $20 - $135 USD, depending on the country you live in, the shipping service you select, and the weight of your package. If you exchange an item, you will be responsible for shipping charges that apply to the reshipment of the item.
CUSTOMS DUTIES AND OTHER FEES
Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of his/her order. Any abandoned packages are at the responsibility of the customer. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable "merchandise." Declaring less than the true value is both a violation of American law and the laws of most other countries. In addition, we could lose the right to export to your country should it ever be discovered that we were misrepresenting the value. Because we are a retailer, we are prohibited by law from marking your order as "gift," even if the order is intended as a gift by its recipient. Call your local customs office for details about these charges.
SECURELY PACK YOUR ITEM(S), INCLUDE ORIGINAL TAGS AND PACKING SLIP
PLEASE NOTE THAT:
- All returns must be in original condition- this means unworn, unwashed with attached hangtags & packaging. Items that do no meet these criteria will be denied
- All "final sale" items & bodysuits cannot be returned.
- If you purchase the product from an authorized LAmade dealer location/website, please contact the retailer directly
- It takes about 2-5 business days from the date we receive your returned merchandise for us to process and complete your return and for it to be reflected in your account
If you would like to exchange, please send your items back to the address listed above. Please provide the color/size you would like to exchange for in the notes section of the return center portal. If the size or color is unavailable, you will be refunded to your original payment method. Please also include your packing slip in the return.
Contact us at email@example.com for any further questions.
We appreciate the opportunity to be of service and thank you for shopping with LAMADECLOTHING.com.